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Our Privacy Policy

 

This privacy notice tells you how we collect, use and store any personal information about you.

 

Contact details

 

Telephone: 07786602466

Email: info@brightdraft.co.uk

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What information we collect, use, and why

 

What we collect

 

We collect or use the following information:

  • Names and contact details

  • Addresses

  • Any other information you include in your contact message to us

 

Lawful bases and data protection rights

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Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. In most cases, we will use your personal information for the following lawful bases:

  • Contract: to perform our obligations under any contract we have entered into with you.

  • Legitimate Interests: we have a legitimate interest to use your personal data which is reasonable when balanced against your interests, rights and freedoms.

  • Legal Obligation: sometimes we may have a legal obligation to collect and store your personal data.

  • Consent: where you have agreed to us collecting your personal data.

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Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

  • Your right to erasure - You have the right to ask us to delete your personal information.

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

  • Your right to object to processing - You have the right to object to the processing of your personal data.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

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If you make a request, we must respond to you without undue delay and in any event within one month.

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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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How we use your personal data and our lawful bases for the collection and use of your data

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  • To enter into and manage any contract with you: Contract, Legitimate Interest, Legal Obligation

  • To send communications to you about recommended additional services that may be of interest: Legitimate Interest, Consent

  • Improving our services: Legitimate Interest (to understand how clients use our products so we can improve our services)

  • Meeting our legal obligations: Legal Obligation, Consent

 

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

 

We will never sell or rent your personal data with third parties for marketing.

 

Where we get personal information from

 

We usually collect information directly from you when you contact us by email, website form, telephone or otherwise.

 

How long we keep information

 

We will only hold your personal data for as long as is necessary, which will depend on the purposes for which we collected the personal information and whether we are under any legal obligation to keep the personal information (such as for accounting, tax, or legal claim reasons).

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Brightdraft Limited: March 2026

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